Building for
Netherlands
The KVK Number Belongs on the Site, Not Only on the Invoice
Article 27 of the Handelsregisterwet 2007 requires a Dutch business to state its KVK number on its website, in its email and on its invoices, and it applies across every legal form — eenmanszaak, VOF, BV, NV. For a webshop the footer set is longer: trading name, full address with street, number and postcode, phone number, email address, KVK number and the BTW identification number. The ACM enforces the consumer information rules behind most of that. None of it is difficult; it is simply the part of a build that gets left until launch week and then forgotten.
The ODR Link Should Be Coming Off Your Site
For years Dutch webshops selling cross-border were told to link to the EU Online Dispute Resolution platform. That platform has been wound down under Regulation (EU) 2024/3228 — it stopped taking new complaints in March 2025 and closed in July. Any site still linking to it is pointing customers at a dead page, which reads badly and does nothing for the obligation it was meant to satisfy. Worth adding to the list next time anyone touches the footer of an online store.
The Dutch Rule Nobody Mentions: You Have to Report Yourself
This is where the Netherlands does something other member states do not, and it comes straight from the government’s own business guidance. If your e-commerce service or electronic communications service is not fully accessible under the European Accessibility Act rules, you are required to report that to the Autoriteit Consument & Markt — within one week or within one month depending on the circumstances. Most countries wait for a complaint. Here the obligation to speak up sits with the business, which changes the calculation entirely: quietly hoping nobody notices is itself a compliance failure rather than a gamble that might pay off.
The Micro-Exemption Has a Subtlety Worth Reading Twice
The carve-out covers businesses with fewer than ten employees where either annual turnover or the annual balance-sheet total stays at or below €2 million — one of the two being under the threshold is enough, which is more generous than the summaries that describe both as required. Growth closes it, though, and there is a second route in that has nothing to do with the law: larger customers increasingly write conformity into supplier contracts, so a webshop can find itself obliged commercially long before it is obliged legally. The accessibility work itself is usually smaller than people fear — contrast, form labels and alt text account for most failures, and they are hours of work on a cleanly built site rather than a rebuild. Sites on old frameworks without semantic HTML are the expensive exception, which is where a maintained, current codebase pays for itself.
Plumbers
Emergency-ready sites with tap-to-call and service areas.
View Website SolutionsElectricians
Built for fast quote requests and callout coverage.
View Website SolutionsDentists
Appointment booking and treatment information, done right.
View Website SolutionsDoctors & Clinics
Clear specialties, patient enquiries and clinic details.
View Website SolutionsRestaurants
Menus, hours and reservations that are easy to find.
View Website SolutionsSalons & Spas
Service menus, pricing and booking in one clean flow.
View Website SolutionsReal Estate
Listings and agent profiles that build instant trust.
View Website SolutionsLaw Firms
Practice areas and consultation requests, presented with authority.
View Website SolutionsFitness & Gyms
Class schedules, memberships and trial sign-ups.
View Website SolutionsConstruction
Project galleries and quote requests for builders.
View Website SolutionsAutomotive
Service booking and repair information customers trust.
View Website SolutionsAccountants
A credible front door for client enquiries and services.
View Website SolutionsRoofers
Project galleries and quote requests, built for trust.
View Website SolutionsCafes
Menus, hours and location, easy to find on mobile.
View Website SolutionsHotels
Rooms, amenities and booking, presented clearly.
View Website SolutionsHVAC & AC Repair
Fast callout requests for heating and cooling issues.
View Website SolutionsWebsite Packages for Netherlands Businesses
Typical agency cost: $1,499+
A focused five-page site for a small business that needs to be found, understood and contacted.
- Up to 5 pages
- Custom responsive design — no template
- Contact form with spam protection
- Speed and Core Web Vitals work
- Accessible markup (WCAG-aware build)
- Basic schema and meta setup
- 2 revision rounds
- 30 days post-launch support
- Full ownership of the finished site
Typical agency cost: $2,399+
More pages, more integrations, and the structure a growing business needs to keep adding to.
- Up to 12 pages
- Everything in Starter
- Blog or news section
- Google Business Profile and maps integration
- Newsletter or CRM connection
- Multi-location or service-area pages
- 3 revision rounds
- 60 days post-launch support
- Full ownership of the finished site
Typical agency cost: $3,799+
Booking, payments and a design built around how your business actually converts.
- Up to 25 pages
- Everything in Business
- Booking or appointment system
- Online payments (Stripe or equivalent)
- Customer portal or member area
- Bilingual build where the market needs it
- Advanced schema and AEO structure
- 4 revision rounds
- 90 days post-launch support
- Full ownership of the finished site
Typical agency cost: $5,499+
A complete online store — catalogue, checkout, tax and shipping, built to sell from launch day.
- Up to 100 products at launch
- Everything in Premium
- Full catalogue with variants and filtering
- Checkout, tax and shipping configuration
- Payment gateway integration
- Order, stock and customer management
- Abandoned-cart recovery setup
- 4 revision rounds
- 90 days post-launch support
- Full ownership of the finished site
Questions, Answered Directly
Yes, under article 27 of the Handelsregisterwet 2007, alongside your email and invoices. It applies to every legal form, including a one-person eenmanszaak.
No. It stopped accepting new complaints in March 2025 and shut down in July 2025 under Regulation (EU) 2024/3228. Remove the link rather than leaving customers with a dead destination.
The Autoriteit Consument & Markt. The ACM has been explicit that you do not need an independent WCAG audit, certificate or quality mark to comply — what matters is that the site is actually accessible. A self-assessment and a plan are a legitimate starting point.
The obligation attaches to the service, not to a particular language. A Dutch site with an English version needs both to work for assistive technology. As with everything here, this is general information and not legal advice.
One Process, Wherever You Are
- Submit your project details through the quote form
- Review a proposed structure and package for your business
- We design and build while you review progress
- Launch, with your support window starting from day one