Maintenance & Support
Hacked Website Recovery cleans a compromised site properly — the malware, the backdoor behind it, and the weakness that let it in — rather than only removing what a visitor can see.
Maintenance & Support for Your Business
Anyone whose site is redirecting visitors, showing content they did not put there, flagged in Search Console, or throwing a red warning screen in Chrome.
- The backdoor closed, not just the symptom removed
- The Google warning cleared, so traffic can return
- A written record of what happened, for you and your host
- The weakness fixed, so the next scan finds nothing
- Full scan of files and database for injected code
- Malware and spam content removed
- Backdoors and rogue admin accounts hunted down and removed
- The entry route identified and closed
- Security hardening so the same door does not reopen
- Google Safe Browsing / Search Console review submission
- A written report of what was found and what was changed
- Rebuilding content that was destroyed and never backed up
- Hosting migration, if the host itself is the problem (quoted separately)
- Ongoing monitoring after the cleanup — that is a maintenance plan
- Recovery of a site with no accessible files or database
How this
service works
Do These Three Things Before You Call Anyone
Take a full backup of the site as it is right now, infected and all — it is evidence, and sometimes the only copy of content you have. Change the hosting and database passwords, and every admin password, because around 81% of hacked WordPress sites involved weak or stolen credentials and there is a fair chance the attacker still has a working login. Then check Search Console for a security notice, which tells you whether Google has already noticed. None of that requires us, and doing it first makes everything afterwards faster.
Removing What You Can See Is Half the Job
This is the part the cheapest cleanups skip, and it is why sites get cleaned and then reinfected within days. An attacker who got in once almost always leaves a way back — a backdoor file somewhere harmless-looking, a hidden administrator account, a scheduled task that reinstalls the payload. Delete the visible redirect and the site looks fixed. It is not fixed. The work that matters is finding the door, closing it, and then closing the one they came in through originally, which is usually an outdated plugin.
Why We Are Not the Cheapest, Stated Plainly
You can find malware removal advertised from around $20, and cleanup services around $49 to $199. We are $349, and it is worth being direct about why rather than pretending the market does not exist. A cleanup that removes the infection but not the backdoor is not a cheaper version of this — it is a different thing that costs you again in a fortnight, plus whatever the second infection does to your rankings and your customers in the meantime. If your budget genuinely will not stretch, take the free advice in the section above and do the password reset yourself; it is the single highest-value step and it costs nothing.
The Google Warning Is Its Own Problem
A site flagged by Safe Browsing shows an interstitial red warning in Chrome and effectively stops receiving traffic, and that flag does not lift on its own when the malware goes. It needs a review request, and a review request that gets submitted while a backdoor is still present tends to fail and makes the next one slower. So the order matters: clean, harden, then request review. We handle the submission as part of the work.
What Happens Afterwards Is the Actual Decision
A cleaned site is a site in exactly the state it was in the day before it was hacked, minus one known vulnerability. If the plugin that let them in was out of date, the other eleven probably are too. That is not an upsell so much as an observation — recovery fixes today, and the thing that stops it recurring is someone applying and testing updates on a schedule. Our WordPress maintenance page covers what that involves, and plans are listed on the maintenance and support page. You are welcome to take the cleanup and handle the rest yourself.
Questions, Answered Directly
Ours is $349 as a one-time cost, covering the cleanup, backdoor removal, hardening and the Google review submission. Cleanup services are commonly advertised between $49 and $199; we are above that deliberately, because a cleanup that leaves the backdoor in place gets paid for twice.
Same business day in most cases. Sundays and public holidays roll to the next working day unless you take the $149 out-of-hours callout, which we would rather tell you now than when you are already in trouble. We do not advertise a two-hour or 24/7 guarantee, because we are not staffed around the clock and a response promise that fails on the one night it matters is worse than not making it.
We will not promise you an outcome nobody can guarantee. What we will tell you is what was found, what was removed, what was hardened and what we could not resolve — in writing. If a site turns out to be unrecoverable, which happens when files and backups are both gone, we will say so early rather than bill for the attempt.
We submit the review request as part of the work. Google decides the timing, and a request submitted while a backdoor is still present tends to fail — which is why the cleanup has to be done properly first.
Often not. Restoring to a point before the infection removes the malware but leaves the vulnerability that let it in, so the same attack works again. It is a reasonable first move if you have a clean backup, but it is not a fix on its own.
No. The recovery is a one-time job and you are free to take it and manage the site yourself. We would rather say that plainly than imply the cleanup is conditional on a subscription.
WebBizora hacked website recovery removes malware from files and database, finds and closes the backdoor and any hidden admin accounts the attacker left, hardens the site against the route they used, and submits for review to clear a Google Safe Browsing warning. It is $349 as a one-time cost, with work starting the same business day in most cases — Sundays and public holidays roll to the next working day, or sooner with the out-of-hours callout.
What Website Maintenance Costs Here
Monthly, published, and cancellable. The hard part of comparing maintenance quotes is that “maintenance” means something different at every supplier — so each plan below lists what is actually in it, not just a number.
Essential Care
$79/month
Comparable plans $99 · 20% less
Keeps the site patched, backed up and monitored. For a brochure site that rarely changes.
- Core, theme and plugin updates
- Weekly off-site backups, restorable on request
- Security scanning and malware monitoring
- Uptime monitoring with alerts
- SSL and domain expiry watch
- Monthly update log — you can see what was done
- 30 minutes of small content edits
- Email support, next business day
- Weekend and public holiday response available as a $149 callout
Standard Care
$199/month
Comparable plans $249 · 20% less
Everything in Essential, plus real working time each month for changes that actually need doing.
- Everything in Essential Care
- Daily backups
- 2 hours of content and design changes
- Core Web Vitals monitoring and tuning
- Broken link and 404 checks
- Accessibility spot-checks on new content
- Quarterly review with written findings
- Priority email support, same business day
- Weekend and public holiday response available as a $149 callout
Commerce Care
$449/month
Comparable plans $549 · 18% less
For stores, where an hour of broken checkout costs more than a year of maintenance.
- Everything in Standard Care
- Checkout and payment flow testing after every update
- Product, stock and catalogue support
- Extension and app conflict monitoring
- 4 hours of changes
- Staging environment for larger updates
- Tax and shipping rule checks
- Same business day response on anything blocking a sale
- Weekend and public holiday response available as a $149 callout
Published 2026 guides put small business maintenance at roughly $50–$150 a month for basic cover, $150–$400 for a standard plan and $400–$1,000+ for full service, with ad-hoc freelancer work at $50–$150 an hour. That last figure is the one worth holding onto: ten small changes billed hourly costs more than a year of Essential Care. Plans are monthly, there is no minimum term, and hosting stays in your name throughout.
If You Also Need the Site Built
Typical agency cost: $1,499+
A focused five-page site for a small business that needs to be found, understood and contacted.
- Up to 5 pages
- Custom responsive design — no template
- Contact form with spam protection
- Speed and Core Web Vitals work
- Accessible markup (WCAG-aware build)
- Basic schema and meta setup
- 2 revision rounds
- 30 days post-launch support
- Full ownership of the finished site
Typical agency cost: $2,399+
More pages, more integrations, and the structure a growing business needs to keep adding to.
- Up to 12 pages
- Everything in Starter
- Blog or news section
- Google Business Profile and maps integration
- Newsletter or CRM connection
- Multi-location or service-area pages
- 3 revision rounds
- 60 days post-launch support
- Full ownership of the finished site
Typical agency cost: $3,799+
Booking, payments and a design built around how your business actually converts.
- Up to 25 pages
- Everything in Business
- Booking or appointment system
- Online payments (Stripe or equivalent)
- Customer portal or member area
- Bilingual build where the market needs it
- Advanced schema and AEO structure
- 4 revision rounds
- 90 days post-launch support
- Full ownership of the finished site
Typical agency cost: $5,499+
A complete online store — catalogue, checkout, tax and shipping, built to sell from launch day.
- Up to 100 products at launch
- Everything in Premium
- Full catalogue with variants and filtering
- Checkout, tax and shipping configuration
- Payment gateway integration
- Order, stock and customer management
- Abandoned-cart recovery setup
- 4 revision rounds
- 90 days post-launch support
- Full ownership of the finished site