Maintenance & Support
WordPress Maintenance keeps a WordPress site updated, monitored and backed up, with updates tested before they reach the live site rather than applied blind.
Maintenance & Support for Your Business
Any business running WordPress that cannot afford to find out about a broken checkout or a blank homepage from a customer.
- Updates tested before they reach visitors, not after
- The plugin layer watched, where most vulnerabilities actually live
- A restore point that exists before you need it
- Someone who notices the site is down before your customers do
- WordPress core, theme and plugin updates, applied and checked
- Plugin vulnerability monitoring against disclosed CVEs
- Off-site backups you can actually restore from
- Security scanning and login hardening
- Uptime monitoring with alerts
- A written log of what was changed and when
- Emergency malware removal from an already-compromised site (specialist work, referred)
- Hosting — yours to own, and we would rather it stayed that way
- Content writing and product descriptions
- SEO, paid ads and social media
How this
service works
Nearly All of It Is the Plugins
Patchstack's State of WordPress Security work puts plugins as the dominant source of WordPress vulnerabilities — around 91% of them. Not core, which is maintained by a large security team and hardened continuously. The plugins, where a contact form or a slider or a booking widget written by one person three years ago is still sitting in your site doing exactly what it did on day one. That is where maintenance effort belongs, and it is why plan pricing tends to scale with plugin count rather than page count — something worth checking against how your current site was built in the first place.
Hours, Not Weeks
The uncomfortable part of that research is the timing. Exploitation of a disclosed critical flaw often begins within hours of disclosure — automated, indiscriminate, and long before most site owners have read about it. That is the argument against a quarterly update schedule, and against the more common arrangement where updates happen whenever someone remembers. It is also the argument against relying on your own reading: by the time a vulnerability is written up somewhere you would plausibly see it, the window has already been open for a while.
“Auto Updates Are On” Is Not Maintenance
This is the most common misunderstanding in the category and it is worth being blunt about. Auto-updates are a tool, not a service. They apply a change and tell nobody whether the site still works afterwards. Managed updates mean the update is applied where it can be checked, the pages that matter — your contact form, your checkout, your booking flow — are actually tested, and something is rolled back if it broke. The difference only shows up on the day an update breaks something, which is precisely the day nobody is watching.
Managed Hosting Is Not Maintenance Either
Good managed hosts do a real job: they keep servers up, patch the stack, and often run backups. What they do not do is own the health of your site. They are not testing whether your booking form still submits after a plugin update, whether your product filters still filter, or whether the theme update moved your phone number below the fold. Hosting maintains the building. Maintenance maintains what you put in it. Plenty of businesses pay for the first and believe they have bought the second.
The Boring Fix That Prevents Most of It
Around 81% of hacked WordPress sites involved weak or stolen passwords. Not clever exploits — credentials. Which means a meaningful share of WordPress security is unglamorous account hygiene: removing the admin account belonging to the developer who left in 2023, enforcing two-factor on the accounts that remain, and not sharing one login between four people. We do that as part of setup, and we would rather tell you it is the highest-value thing on the list than sell you something that sounds more impressive.
Care Plan, Maintenance Plan, Support Retainer
Three names, one thing, and the inconsistency is genuinely a problem when you are comparing quotes. Two providers can both say “WordPress care plan” and mean wildly different scopes — one means automated updates and a monthly email, the other means tested updates plus working time for changes. Compare what is in the plan, not what it is called. Ours are listed in full on this page and on the maintenance and support page, including the parts that are not covered.
Questions, Answered Directly
Our plans start at $79 a month, rising to $199 for a plan including working time for changes and $449 for stores. Published 2026 guides put small business WordPress maintenance at roughly $50–$150 a month for basic cover and $150–$400 for a standard plan, so these sit at the lower end of the documented range.
Yes — care plan, maintenance plan and support retainer are used interchangeably across the industry. What differs is scope, not the label, which is why comparing two plans by name alone tells you very little.
Possibly not, and it is worth checking rather than paying twice. The question to ask your host is whether anyone tests the site after an update — most keep the server healthy and apply updates, but do not verify that your forms, checkout or booking flow still work afterwards.
That is emergency cleanup rather than maintenance, and it is specialist work — we will point you to people who do it properly rather than pretend otherwise. Once the site is clean, a maintenance plan is how it stays that way.
We need access to work, but the accounts stay in your name. We are added as a user rather than becoming the account holder, which means you can remove us at any point without losing anything.
WordPress maintenance — also sold as a WordPress care plan or WordPress support — covers core, theme and plugin updates applied and tested rather than left on auto, plugin vulnerability monitoring, off-site backups, security scanning and uptime monitoring. WebBizora plans start at $79 a month with no minimum term.
What Website Maintenance Costs Here
Monthly, published, and cancellable. The hard part of comparing maintenance quotes is that “maintenance” means something different at every supplier — so each plan below lists what is actually in it, not just a number.
Essential Care
$79/month
Comparable plans $99 · 20% less
Keeps the site patched, backed up and monitored. For a brochure site that rarely changes.
- Core, theme and plugin updates
- Weekly off-site backups, restorable on request
- Security scanning and malware monitoring
- Uptime monitoring with alerts
- SSL and domain expiry watch
- Monthly update log — you can see what was done
- 30 minutes of small content edits
- Email support, next business day
- Weekend and public holiday response available as a $149 callout
Standard Care
$199/month
Comparable plans $249 · 20% less
Everything in Essential, plus real working time each month for changes that actually need doing.
- Everything in Essential Care
- Daily backups
- 2 hours of content and design changes
- Core Web Vitals monitoring and tuning
- Broken link and 404 checks
- Accessibility spot-checks on new content
- Quarterly review with written findings
- Priority email support, same business day
- Weekend and public holiday response available as a $149 callout
Commerce Care
$449/month
Comparable plans $549 · 18% less
For stores, where an hour of broken checkout costs more than a year of maintenance.
- Everything in Standard Care
- Checkout and payment flow testing after every update
- Product, stock and catalogue support
- Extension and app conflict monitoring
- 4 hours of changes
- Staging environment for larger updates
- Tax and shipping rule checks
- Same business day response on anything blocking a sale
- Weekend and public holiday response available as a $149 callout
Published 2026 guides put small business maintenance at roughly $50–$150 a month for basic cover, $150–$400 for a standard plan and $400–$1,000+ for full service, with ad-hoc freelancer work at $50–$150 an hour. That last figure is the one worth holding onto: ten small changes billed hourly costs more than a year of Essential Care. Plans are monthly, there is no minimum term, and hosting stays in your name throughout.
If You Also Need the Site Built
Typical agency cost: $1,499+
A focused five-page site for a small business that needs to be found, understood and contacted.
- Up to 5 pages
- Custom responsive design — no template
- Contact form with spam protection
- Speed and Core Web Vitals work
- Accessible markup (WCAG-aware build)
- Basic schema and meta setup
- 2 revision rounds
- 30 days post-launch support
- Full ownership of the finished site
Typical agency cost: $2,399+
More pages, more integrations, and the structure a growing business needs to keep adding to.
- Up to 12 pages
- Everything in Starter
- Blog or news section
- Google Business Profile and maps integration
- Newsletter or CRM connection
- Multi-location or service-area pages
- 3 revision rounds
- 60 days post-launch support
- Full ownership of the finished site
Typical agency cost: $3,799+
Booking, payments and a design built around how your business actually converts.
- Up to 25 pages
- Everything in Business
- Booking or appointment system
- Online payments (Stripe or equivalent)
- Customer portal or member area
- Bilingual build where the market needs it
- Advanced schema and AEO structure
- 4 revision rounds
- 90 days post-launch support
- Full ownership of the finished site
Typical agency cost: $5,499+
A complete online store — catalogue, checkout, tax and shipping, built to sell from launch day.
- Up to 100 products at launch
- Everything in Premium
- Full catalogue with variants and filtering
- Checkout, tax and shipping configuration
- Payment gateway integration
- Order, stock and customer management
- Abandoned-cart recovery setup
- 4 revision rounds
- 90 days post-launch support
- Full ownership of the finished site